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Your Virtual Smart Colleague
Experience TIA.
Use the demo to explore TIA's features
Say "Hi" to start the conversation
Increase customer engagement and focus on real issues
Enable in popular messaging/ Social platform
Accessible anytime and Anywhere
TIA in Action
Use Cases for TIA
HCM
- HRHelpDesk
- Employee enquiries & FAQ
- Onboarding
- Time card
- Recruitment
- Course Enrollment
- HR Policy
- Goals & Performance
SCM
- Requisition
- Payments
- Inventory
- Purchase
- Shipment Tracking
- Order Queries
Customer care
- Product Manuals
- Document Search
- HIPPA Guidelines
Work Place Productivity
- IT Support
- Travel Booking
- Schedule Meeting
Finance
- Expenses
- Accounting
Healthcare
- Patient care
Airline
- AirTia
Car Rental
- Car Rental
Connect with your Consumers
Consumer query resolution is a key aspect of managing customer experiences. TIA serves as a key first point contact to achieve customer success.
Real-time response to queries
Offer right-time right fit responses
A source to identify new opportunities
Escalation to the right team at the right times
Connect with your Employees
TIA can let your employees take actions directly from chat by integrating with existing HRMS or HCM
Reduce HR intervention in processes
Get answers for procedural doubts
Improve employee experience
Customizable as per HR policies
TIA for Industries
Facility Management
- TIA can respond to FAQ's automatically
- Tracks fault response times and statistics
- Updates the customer of the status
BFSI
- TIA can connect & interact with members,agents,brokers,customers and providers
- Tight integration with any core application
Airline
- TIA can provide instant personalized access to reservations, promotions
- Suggest travel advice that fits their unique perferences and conversational service.
E-commerce
- Engage and entice customers for a personal shopping experience
- TIA can assist customers to browse and buy products in a convenient and effient way.
Advantages of TIA
Intuitive & Dependable
Active and online 24/7
Mimics human conversation format
Answers simple queries
Connected with Key Business Tools
Chat bot can integrate with CxM, ERP and HCM applications that automates business processes and reduce redundant tasks
Enabled in Popular collaboration and Social Platforms
Can be enabled in popular social & messaging platforms and custom chat interfaces to ensure ease of access and efficient use of time
Can be deployed in:
