Application Support

Our gamut of services is all about helping enterprises achieve business transformation and tremendous value for their IT investments.

Application Support

Evolving consumer demand and competitive pressures have put businesses in a quandary over how to improve existing service standards and at the same time reduce application maintenance and management costs. TransSys ‘Application Support for Oracle E-Business Suite’ offers an array of flexible support plans and innovative pricing options to sustain and optimize Oracle E-business Suite Environments.

TransSys Application support model, aligned with some of the best practices for production support & maintenance, addresses the needs of such businesses by consolidating, standardizing and optimizing the IT services and eliminating operational redundancies.

Organization must find new ways to increase operational efficiency, service availability and responsiveness while reducing costs. They have to reduce operational overheads while retaining control on strategic aspects, and ensure more predictability in IT spend, flexibility of resources and scalability in better times.

TransSys’ model comprehensively addresses business challenges. Our solution offers:

Flexibility: Ability to decide the quantity of work and pay accordingly
Reduced Risk: access to an experienced support team with a depth and breadth of Oracle knowledge when you need them
Scalability: Ability to ramp up / down capacity in a short time based on business needs
Reduced Cost: a pricing model tailored to our customers’ unique requirements, with no wasted downtime resource costs
Improved Operational Excellence: Standardized set of tools / processes and committed Service Level Agreements

TransSys Application Support Model – Value Proposition

  • End to End Application Support Services using TransSys unique ValueSite© model
  • Flexible support options like dedicated support, shared support, block hours support etc.,
  • Leverage industry best practices
  • Different and Flexible pricing options based on the adopted support model
  • Optimized capacity and enhanced service delivery
  • Committed Service Levels with assured year-on-year improvements